Salary: $28,000 per year

Final Filing Date: Not stated

Duties: The Forensic Science Technician provides input on determination of relevant factors, development of methodology for projects, and determination of effective resolutions. Creates reports and facilitates development of new knowledge through creation of online and on site continuing education courses. Responds to inquiries and resolves matters of relatively low complexity. Responsibilities require some basic decision making and resourcefulness within available guides and precedents. Work effort impacts client services, program and project image, with nominal liabilities. This position does not relate to DNA or genetic analysis.

Responsibilities are functional in nature, and performed under general supervision. Specific tasks include, but are not limited to:

1. Maintains knowledge of forensic professional principles, legal and/or reporting requirements affecting area of responsibility, and adheres to forensic industry and government standards.
2. Assists and/or follows direction of the Assistant Director to create professional development initiatives and to determine the course of customer service.
3. Gathers data, assesses information, considers options, proposes resolutions, creates reports and translates data into content for forensic professionals.
4. Talks with vendors or customers by telephone or in-person.
5. Responds to questions regarding programs and services.
6. Assists with or completes forms for services, products, etc.
7. May test and/or evaluate forensic systems, equipment and/or programs, (for example, AFIS, IBIS, or microscopes) then confers with or advise the Forensic Science Initiative regarding results, concerns, effectiveness and alternatives.
8. Will research and assist in the composition of online courses in a variety of forensic disciplines.
9. Keeps records, laboratory notes, photographs, data files and other documentation of work conducted.
10. Contacts vendors and clients to establish rapport, understanding and/or inform, as well as to facilitate use of the organization’s programs, services, and/or products.

Behavioral Competencies:

1. Technical skills – Strives to continuously build knowledge and skills; pursues training and development opportunities; assess strengths, weaknesses, and shares expertise with others.
2. Problem solving – Gathers and analyzes information, identifies problems, develops alternatives, uses reason even when dealing with emotional topics and works well in groups and resolves matters timely.
3. Internal & External Customer Service – Manages difficult or emotional matters with objectivity and openness; responds promptly to needs and requests for service and assistance; meets commitments and dates, notifies others if change occurs; provides, solicits and applies feedback; and builds goodwill through balanced contributions, positive approach, respect and support of others.
4. Communications – Demonstrates group presentation skills, participates in meetings, listens and gets clarification, is responsive and speaks clearly and persuasively in positive and negative situations. Writes and edits clearly and informatively, varies style to meet needs, presents numerical data effectively, and able to read and interpret written information.
5. Organizational Support – Aligns work and develops strategies to meet organizational goals; seeks to improve and promote quality; demonstrates accuracy and thoroughness; and upholds organizational expectations and values.
6. Self Management – Responds to management direction; resourcefully adapts to changes in work environment and circumstances; responds well under pressure and manages competing demands; takes calculated risks, asks for and offers help when needed; is tactful and responsible for own actions.

Requirements: Skills, Knowledge Abilities:

1. Maintains skills in, or knowledge of, forensic professional principles, legal and/or reporting requirements affecting area of responsibility.
2. Knowledge of laboratory processes and procedures.
3. Skilled at using scientific rules and methods to solve problems.
4. Skilled at communicating effectively in writing as appropriate for the needs of the audience.
5. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
6. Ability to write routine reports and correspondence.
7. Ability to speak effectively before groups of customers or employees of the organization.
8. Ability to apply concepts of basic algebra and geometry.
9. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
10. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
11. Ability to deal with problems involving several concrete variables in standardized situations.

Education

• Bachelor Degree Forensic Science, Bachelor Degree Natural Sciences, or Equivalent combination of related education and experience

Experience

• Experience in Operational science lab or forensic sci. provider, including internships and experience in Scientific and techinical writing

How to apply: In order to receive consideration for this position, applicants should apply at http://hr.research.wvu.edu.

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Posted: February 5, 2009